FAQ

NGO Concerns

To list an NGO, you need to fill up a form and send to it. We have a stringent selection process for the NGOs profiled on our site. Since the selection process is based on an entirely objective set of criteria, no person can influence the selection. The process is methodical and every NGO has to clear each step to be finally profiled on our site. NGOs that meet all the criteria get listed.
DonaApp is a non-profit organization which was established to make giving back fun and pleasing. Unlike other crowdfunding websites, we do not charge anything and serve a free platform for all the NGOs. We bring a new layer of trust in the donations made to NGOs by delivering them their required products instead of money and we do this because “Money is an Object, but giving what our society and our people need is priceless. So start giving, because you can!”
DonaApp is responsible for campaign promotions. We are going to promote the campaign on website and even on social media channels like Facebook, Twitter and Instagram to spread this joy of giving back. We also have a button to “share on facebook/instagram/copy link” on the every campaign page, so whosoever lands on the page can also share the details of the campaign.
We have an experienced team of designers who will work on striking creatives. These creatives will be circulated across all the social media channels to maximize the contributions.
All the products that have been obtained during a campaign will be delivered at the end of the campaign. However, if you do not receive the complete products, you can always get in touch with our customer support team at contact@donaapp.com and we’ll resolve the issue in the shortest time period.
Our team of expert developers will do the product listing. The NGOs just need to give us the list of the products they want to get listed on the website and our developers will do the needful.

Donor Concerns

Becoming a donor is very easy. You just need to register yourself by clicking on Login Page
You can only donate the products listed on the campaign page. Also, for example, if the needed products are 5000 and 1000 have already been received, you can only donate the remaining 4000 products.
DonaApp is a platform only to raise new and durable products. We only list the high quality products on different campaigns of our website. We don’t take old goods.
Sorry to say that won’t be possible. You can only donate the products listed on the page.
NO, we don’t take cash. You can buy and donate the products listed on the campaign page.
We apologize that won’t be possible as we only accept payments via online.
I understand where you coming from however we are afraid to say NO at this time. You can only donate the products listed on the campaign page.
On the payment page, you get an option to pay in US dollars from an international account. You can select the option if you are an International Donor and would like to make payment in your own currency.
Yes, you can donate as an anonymous user. You simply need to click the option of anonymous contributor on payment page and we ensure that we won’t reveal your identity to third party.
No, we do not sell data to NGOs. For details, please refer to our Privacy Policy.
You can make payments via Credit cards, Debit Cards, Net Banking or Wallets
DonaApp gives varied quality and price options to organizations and it is up to the organization to choose which products they would like to list and get at their doorstep.
We have a stringent process of selecting the NGOs. We do a thorough background check of all the NGOs before finally listing them on our website.

Vendor Concerns

Company’s Concerns

Didn’t find an appropriate answer, please feel free to send us an email at contact@donaapp.com

Site Login

Lost your password? (close)