Terms & Conditions

These terms and conditions govern www.donaapp.com (the “Website”) and form a legal agreement between Dona App and you.
In addition to these terms and conditions, your use of the Website is governed by our Copyright Notice and Privacy Policy (see here) (the “Policies”).
By using the Website, you indicate that you accept and agree to abide by both these terms and conditions and the Policies. If you do not agree to these terms of use, please refrain from using the Website.

Information we collect from you
When you pay online for any campaign, we may collect your title, first and last name and your email address.
In addition, in your account details on the Website, we may collect your gender, date of birth, contact address and telephone numbers.
Your payments will be processed through mode of payments listed here.
We do not intend to collect any information from individuals under the age of 14. Children may use the Website and participate only with the permission and supervision of their parents and/or guardians.

Use of additional information
In addition to the uses specified in the Policies, we use the information gathered about you from the Website in the following ways:
To contact you about the upcoming events and update you on developments and other relevant information from us. We may contact you via email, postal mailings, mobile communications and telephone;
We will only use your payment details for processing the payment you make for buying required things for the campaign

Security of Information
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
In relation to your payment details, we implement payment detail security via “Verified by Visa / MasterCard SecureCode”.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Your rights
You have the right to ask us not to process your personal data for marketing purposes.
You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.
The Website may, from time to time, contain links to and from the websites of our partner NGOs, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own terms, conditions and policies and that we do not accept any responsibility or liability for these. Please check these policies before you submit any personal data to these websites.
Any changes we may make to these terms and conditions or the Policies in the future will be posted on this page. In certain exceptional circumstances, we may make more significant changes to these Terms and Conditions or Policies, and in those circumstances, you will be notified by e-mail.

Fraudulent/Unauthorized Transactions
When a donation is made through the Website, the transaction is final and not disputable unless unauthorized use of your payment card is proved. If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider in accordance with its reporting rules.
We will arrange for refunds to be facilitated from our trust account in the following circumstances:
we are notified by your bank of fraudulent activity (suspected or proven) whilst we are still holding the funds; or
we suspect fraudulent activity in respect of a donation or we are concerned as to the propriety of a donation, whether or not fraud has been proved.

Uploading material to the Website
Whenever you make use of a feature that allows you to upload material to the Website (e.g. to the event that you create), or to make contact with other users of the Website, you must comply with the Policies, these Terms of Service and any applicable local, national or international laws or regulations. You warrant that any such contribution does comply with the Policies, these Terms of Service and any applicable local, national or international laws or regulations, and you indemnify us for any breach of that warranty.
Any material you upload to the Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose.
In uploading material to the Website you are allowing the public to access and use that material.
We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials or messages posted by you or any other user of the Website.
We have the right to remove any material or posting you make on the Website if, in our opinion, such material does not comply with the Policies, these Terms of Service and any applicable local, national or international laws or regulations.

User Behaviour
As a user you must not:
misrepresent your identity or affiliation with any other person or organisation;
use the Website to send junk email or ‘spam’ to people who do not wish to receive email from you;
use the Website to conduct, display or forward surveys, raffles, lotteries, contests, pyramid schemes, chain letters or other activities that are not in any way related to the Website or the services provided from the Website; or
interfere with, or disrupt, the service or services or networks connected to the service and introduce any computer virus (including any variant or similar malicious code or instructions) to our systems; or
post or upload to the Website any content that is defamatory to any person, obscene, hateful, offensive or inflammatory, sexually explicit, promotes violence or any illegal activity.
We reserve the right to cancel your membership and delete any events page without notice in the event of a breach of the above rules.

Failure to comply with these Terms of Service
In the event that you commit a breach of these Terms of Service, we reserve the right at our sole discretion to immediately, and without notice, suspend or permanently deny your access to all or part of the Website and associated services.

Termination
You may discontinue use of the Website and associated services at any time. These Terms of Service will continue to apply to past use by you.

Variations
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on the Website.

Jurisdiction and applicable law
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to the Website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Your concerns
If you have any concerns about material which appears on the Website, please contact us
Thank you for visiting the Website.

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